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Reception Services Coordinator

2 weeks ago

Brisbane, Queensland, Australia beBeeFacilities Full time $94,999 - $124,999
Operational Excellence: Reception & Facilities Manager

We are seeking an organised, people-focused professional to lead our reception and facilities team.

This hands-on leadership position requires a dynamic individual who thrives on variety, loves problem-solving, and takes pride in creating an environment where people and business can flourish.

Key Responsibilities:
  • Lead and oversee reception services, ensuring a polished and professional client experience.
  • Supervise, train, and roster reception staff, providing coverage when needed.
  • Manage calls, meeting room bookings, and coordinate internal and client-facing events.
Facilities & Workplace Management:
  • Oversee all aspects of building and facilities management, including maintenance, cleaning, security, and workplace health and safety compliance.
  • Maintain emergency procedures, first aid training schedules, and key safety personnel allocations.
  • Liaise with building management, contractors, and service providers to ensure optimal workplace conditions.
Operational & Administrative Support:
  • Manage procurement, inventory, and asset registers for office supplies and equipment.
  • Coordinate logistics such as couriers, postage, and archiving.
  • Support onboarding/offboarding processes and firm-wide events.
  • Maintain operational policies and procedures for efficiency and compliance.
Financial Oversight:
  • Prepare and manage reception and facilities budgets.
  • Monitor expenditure and source cost-effective suppliers.
Leadership & Collaboration:
  • Coach and lead your team with a focus on service excellence.
  • Build strong relationships with internal teams and external stakeholders.
  • Foster a positive workplace culture and act as a go-to contact for operational matters.