Service Excellence Manager

5 days ago


Perth, Western Australia beBeeOperational Full time $120,000 - $180,000

We are seeking a skilled Operational Technology Service Manager to drive service excellence in our organization. As a key member of the IT team, you will be responsible for developing methods and processes needed to deliver exceptional outcomes.

The ideal candidate will have a solid understanding of OT and IT systems, experience managing service delivery in complex enterprise environments, and exceptional communication skills to understand the needs of various stakeholders.

Key responsibilities include:

  • Developing and implementing technology solutions that meet business needs
  • Collaborating with stakeholders, vendors, and IT colleagues to optimize technology components and ensure their well-maintenance and security
  • Providing high-quality support arrangements to ensure minimal downtime and maximum productivity
  • Driving service improvements across various teams through strong communication and collaboration skills

This role reports directly to the General Manager of Information Technology and requires a collaborative working attitude and ability to adapt to change easily.

Our organization is committed to developing an equitable and diverse workforce and encourages individuals from all backgrounds to apply.



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