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Group Travel Manager

2 months ago

Melbourne, Victoria, Australia FCM Full time
Job Title: Group Travel Manager

FCM Meetings & Events is seeking a highly skilled Group Travel Manager to join our team. As the face of our Group Travel Team, you will be responsible for delivering exceptional customer experiences to a diverse range of corporate clients.

Key Responsibilities:
  • Develop and maintain strong relationships with corporate clients to understand their travel needs and preferences.
  • Expertly manage group travel bookings and arrangements, ensuring seamless execution and timely delivery.
  • Collaborate with internal stakeholders to provide tailored solutions and exceed client expectations.
  • Stay up-to-date with industry trends and developments to continuously improve travel services and products.
  • Work closely with the sales team to identify new business opportunities and develop strategic partnerships.
Requirements:
  • 3+ years of experience in group travel management or a related field.
  • Proven track record of delivering exceptional customer service and building strong relationships with clients.
  • Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
  • Strong knowledge of corporate travel products and services, including GDS systems and airline partnerships.
  • Ability to work independently and as part of a team, with a focus on delivering results and meeting deadlines.
What We Offer:
  • Competitive salary and bonus structure.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.
  • Access to industry-leading training and development programs.
  • Recognition and rewards for outstanding performance.