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Travel Consultant

1 month ago

Melbourne, Victoria, Australia Helloworld Travel Limited Full time
About the Role

Helloworld Travel Limited is seeking an experienced consultant to join their dynamic team in South Melbourne. As the new Groups and Cruise Consultant, you will be responsible for providing exceptional customer service, organizing quotations and booking group travel arrangements, and providing local assistance while groups are in the country.

Key Responsibilities
  • Provide exceptional customer service over the phone and via email
  • Organize quotations and book group travel arrangements for international and domestic wholesale clients
  • Provide local assistance while groups are in the country
  • Prepare and accurately issue invoices, receipt payments, and maintain financial documents
Requirements
  • Knowledge and experience with travel bookings and possibly with groups
  • Knowledge of the Tour plan booking system
  • Computer skills and ability to confidently learn new computer systems
  • Driven, highly motivated, and efficient organizer
  • Exceptional attention to detail and good writing skills
  • Over 12 months of unrestricted work rights within Australia
  • Ability to speak a European language (advantageous but not essential)
Employee Benefits
  • Opportunity to work for an industry leader
  • Vibrant and energetic work environment
  • Access to exclusive travel discounts
  • Career progression and development opportunities