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Retail Customer Experience Manager

3 weeks ago

Sydney, New South Wales, Australia beBeeCustomerExperience Full time $70,000 - $90,000
Customer Experience Leader | Retail Role

The ideal candidate will be a driven and enthusiastic leader who can create memorable customer connections by setting an example.

As a key member of our retail team, you will assist in the development of your colleagues to help deliver on sales goals and KPIs.

You will also have experience with visual merchandising and managing high stock volumes.

  • You lead by example by creating honest and empowering customer connections
  • You've assisted in training & development of your team to help deliver on store budgets and KPIs
  • Previous experience with the execution of Visual Merchandising in-store
  • Managing high stock volumes; you're happy to get your hands dirty when it comes to processing deliveries

We offer a range of benefits including monthly cash bonuses, wellness days, generous clothing allowances, and discounted health insurance cover.

Continual training and development are also offered to support your career growth.

We are committed to creating good impact on our community and planet through our business practices.

About The Role

This is a full-time position at 38 hours/week.

Benefits & Perks
  • You'll be eligible for monthly cash bonuses with our Retail Incentive Scheme.
  • Enjoy our wellness days where you can take time off to focus on you and your well-being.
  • Generous Clothing Allowance to spend on new season gear
  • Receive up to 50% discount off Hanes Brands, including Bonds and Sheridan.
  • Take care of physical and mental health with our discounted health insurance cover and Employee Assistance Program (EAP).

At our company, we pride ourselves on a supportive and inclusive culture, as well as our commitment to creating good impact on our community and planet.

Career Pathways
  • Good People – Our leaders enjoy a 3-day weekend every month.
  • Learn & Grow – Join our Internship Program or Retail Excellence Program that supports you to grow as a leader.
  • Good Careers – Expand your career by growing internally within or across our different brands.
  • Good Impact – Our community partnership helps to fund important peer-to-peer support, education & training, and safe spaces for LGBTQIA+ youth.