
Retail Customer Experience Manager
2 weeks ago
Customer Service Leader
We are seeking a highly skilled and dynamic retail leader to manage daily operations, staff, and customer service.
The ideal candidate will have experience in food service, retail management, and leading a team to deliver exceptional customer experience.
Key responsibilities include:
- Maintaining store standards and SOPs
- Ambassador for excellent customer service
- Detailed product knowledge and inventory management
- Management of payroll systems
- Leading and motivating a team to achieve sales targets
- Ongoing advice and training of staff
- Ensuring all processes are followed and stock is managed effectively
The successful applicant will possess strong leadership skills, excellent communication skills, and a passion for delivering exceptional customer experiences.
We offer a competitive hourly rate, employee discounts, professional development opportunities, and referral incentives.
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