Retail Customer Experience Manager

2 weeks ago

Sydney, New South Wales, Australia beBeeLeadership Full time $80,000 - $120,000

Customer Experience Manager Role

We're seeking an experienced professional to lead our store operations, drive customer satisfaction, and develop a high-performing team.

The ideal candidate will have a passion for delivering exceptional customer experiences, leading teams, and driving business results. Key responsibilities include:

  • Leading the store team to create a customer-centric culture
  • Ensuring smooth store operations, including visual merchandising and stock management
  • Mentoring and developing team members to achieve success and career growth
  • Driving sales and revenue growth through effective sales strategies and teamwork
  • Prioritizing team wellbeing and mental health, ensuring a positive work environment

About You...

- At least 2 years of management experience in a retail environment.
- A genuine love and understanding for fashion and customer service
- The ability to confidently lead, motivate, and engage your team
- Proven experience and success in coaching and developing teams and individuals
- A proven track record of driving and exceeding sales targets
- Sound knowledge and proven success in retail operations, including budgets, wages, rostering, and visual merchandising

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