Customer Service Representative

1 month ago


Fitzroy, Australia Bank Australia Full time

Key Responsibilities:

As a Relief Customer Service Consultant with Bank Australia, you will provide exceptional customer service to meet the banking requirements of our customers. You will assist in the development of long term mutually rewarding relationships between our bank and its customers.

Mission and Values:

Bank Australia is a customer-owned bank that empowers its staff and customers to be part of the clean money movement. We are committed to building an inclusive culture and a diverse workforce that reflects the Australian community.

Requirements:

  • Flexibility and willingness to travel between Bank Australia branches as required is essential
  • Confidence in building strong relationships with customers
  • Well-developed written, verbal and interpersonal skills
  • The ability to determine priorities and work effectively under pressure

Why Bank Australia:

We have big plans to become Australia's most trusted bank and a leading purpose-driven business. As a certified B Corp, we're part of a global business community who meet the highest social and environmental standards, putting purpose over profit.

What We Offer:

  • Flexible working options
  • Competitive salary
  • 13% super
  • Meaningful benefits to support staff wellbeing
  • Opportunities for career growth and development


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