Housing Operations Specialist

2 days ago

Brisbane, Queensland, Australia beBeeTenancy Full time

About the Opportunity

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  • We are currently working with a number of respected housing providers across Brisbane who are seeking experienced professionals to join their teams.


The Role

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  • This role is pivotal in overseeing tenancy services, leading housing operations, and ensuring the delivery of safe, sustainable, and compliant housing for tenants.


Key Responsibilities:

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  • Lead tenancy management functions, ensuring compliance with legislation and organisational policies.
  • Oversee rent and arrears management, allocations, inspections, and dispute resolution.
  • Provide leadership, coaching, and support to housing officers and tenancy staff.
  • Manage stakeholder relationships with tenants, contractors, community partners, and government agencies.
  • Monitor portfolio performance and provide reporting on tenancy trends, risks, and opportunities.
  • Drive service improvements and contribute to organisational housing strategies.


About You

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  • You're a confident, people-focused professional who thrives on balancing operational detail with strategic oversight.
  • Proven experience in tenancy, housing, or property management (social housing experience highly regarded).
  • Strong knowledge of the Residential Tenancies and Rooming Accommodation Act.
  • Leadership skills, with the ability to mentor and guide a team.
  • Excellent communication, negotiation, and conflict resolution skills.
  • Organisational ability to manage competing priorities in a fast-paced environment.


Benefits

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  • Competitive salary packages with salary packaging options available.
  • Five weeks' annual leave and flexible work arrangements in many organisations.
  • Professional development and leadership pathways.
  • The chance to align your career with work that has real social impact.

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