Housing Operations Manager

3 days ago

Brisbane, Queensland, Australia beBeeLeadership Full time $90,000 - $120,000

Role Overview

We are seeking an experienced and skilled professional to lead our tenancy services, drive housing operations, and ensure the delivery of safe, sustainable, and compliant housing for tenants.

Key Responsibilities

  • Oversee tenancy management functions, ensuring compliance with legislation and organisational policies.
  • Lead rent and arrears management, allocations, inspections, and dispute resolution.
  • Provide leadership, coaching, and support to housing officers and tenancy staff.
  • Develop and maintain effective stakeholder relationships with tenants, contractors, community partners, and government agencies.
  • Monitor portfolio performance and provide reporting on tenancy trends, risks, and opportunities.
  • Drive service improvements and contribute to organisational housing strategies.

Requirements

  • A degree in a related field such as social housing, property, or community services is desirable but not essential.
  • Strong knowledge of relevant legislation and organisational policies is required.
  • Leadership skills, with the ability to mentor and guide a team, are essential.
  • Excellent communication, negotiation, and conflict resolution skills are required.
  • Organisational ability to manage competing priorities in a fast-paced environment is crucial.

What We Offer

  • A competitive salary package with salary packaging options available.
  • Five weeks' annual leave and flexible work arrangements.
  • Professional development and leadership pathways.
  • The chance to align your career with work that has real social impact.

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