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Ambassador of Hospitality
2 weeks ago
Minor Hotels is a leading accommodation provider with a diverse portfolio of properties across the globe. We are currently seeking an experienced Guest Service Agent to join our team at Oaks Mackay Rivermarque Hotel.
The ideal candidate will possess excellent communication skills, be able to work effectively in a fast-paced environment, and have a strong passion for delivering exceptional customer service.
">">Provide a warm welcome to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.Oversee the accurate processing of guest reservations, updates, and special requests, utilizing property management systems to ensure seamless scheduling and availability.Key Responsibilities:
