A high-performing Customer Success Strategist is required

7 days ago

Sydney, New South Wales, Australia beBeeCustomerSuccess Full time $80,000 - $120,000
Job Title

A high-performing Customer Success Strategist is required to drive exceptional customer experiences and achieve long-term business growth.

  • Develop and execute strategic plans to deliver proactive, value-added services that align with customers' evolving needs.
  • Collaborate closely with cross-functional teams to identify opportunities for process improvements and enhance the overall customer journey.
  • Leverage expertise in Elsevier Analytical Products to provide consultative guidance and support, ensuring seamless adoption and maximum ROI.

Requirements:

  • University degree in a relevant field.
  • Strong background in analytics, computer science, or mathematics, with experience working with complex data sets.
  • Proven track record of building influential networks within customer organizations and driving successful partnerships.

Benefits:

  • Flexible working arrangements to promote work-life balance.
  • Access to comprehensive learning and development resources to support career growth.

About Us:

We're a dynamic organization dedicated to empowering our people to succeed. Join us in shaping the future of customer success and achieving excellence in everything we do.

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