Customer Success Strategist

7 days ago

Sydney, New South Wales, Australia beBeeSuccess Full time $100,000 - $130,000
Job Opportunity

We are seeking a highly skilled Customer Success Strategist to join our team.

This role involves working closely with customers to ensure they achieve maximum value from our software platform.

You will be responsible for project managing the onboarding of new clients, training them on the platform and helping them adopt its features.

Analyze customer performance data to identify opportunities and recommendations, and create a personalized roadmap to meet their goals.

Regularly run calls and presentations with our client base to share product offerings, industry trends and corporate updates.

This is a hybrid role that requires occasional work in the Sydney office.

  • Key Responsibilities:
  • Project manage the onboarding of new clients.
  • Create a customized Customer Success Roadmap for each client.
  • Analyze client performance data to identify opportunities and recommendations.
  • Run regular calls and presentations with the client base.

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