Customer Success Advocate

2 weeks ago

Geelong, Victoria, Australia beBeeCustomerSuccess Full time $90,000 - $110,000

**Job Opportunity**: Customer Success and Product Professional

Job Description: We are seeking a highly skilled professional to drive customer success, plan and execute projects, foster strong relationships, and deliver solutions.

Key Responsibilities:

  • Guide clients through onboarding and training, ensuring a seamless experience.
  • Collaborate with internal teams and clients to gather requirements, define project scopes, and oversee successful implementations.
  • Serve as the primary contact for key clients, providing proactive support and personalized solutions.
  • Work closely with the operations team to address customer needs, resolve challenges, and optimize workflows.
  • Continuously learn about company offerings to provide expert guidance to our clients.

Required Skills and Qualifications:

  • A strong background in customer success, onboarding, or project planning.
  • Proven ability to gather requirements, plan workflows, and manage client expectations.
  • Exceptional communication and relationship-building skills.
  • Tech-savvy, with proficiency in tools like Microsoft Office and CRM platforms.
  • Detail-oriented, proactive, and capable of juggling multiple priorities in a fast-paced environment.

Benefits:

  • Be part of a company that is at the forefront of flexible payment solutions, with a unique offering that sets us apart.
  • Opportunities for advancement and professional development as we grow our market presence.
  • A dynamic environment, supportive, and collaborative workplace where your contributions are valued.

About This Role:

Our ideal candidate will be a customer-focused professional with excellent communication skills, able to build strong relationships with clients. If you are looking for a challenging role that offers opportunities for growth and development, please apply.

What We Offer:

  • An attractive salary with performance-based incentives.
  • A chance to work in a fast-paced, innovative environment.

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