
Member Experience Representative
4 days ago
Are you passionate about delivering exceptional member experiences and driving growth?
We are seeking a highly skilled professional to join our team as a Member Experience Representative.
The successful candidate will be responsible for building key stakeholder relationships, driving an exceptional member experience, and contributing to the overall success of the business.
Key Responsibilities:
- Drive member growth and sales through strategic initiatives and partnerships
- Develop and implement effective strategies to retain existing members
- Provide exceptional customer service and support to ensure high member satisfaction
Requirements:
- Demonstrated experience and success in a fast-paced customer-facing role
- Interest and passion for health and fitness
- Intermediate computer skills with ability to learn new technologies quickly
- Excellent oral and written communication and presentation skills
- Ability to work autonomously and collaboratively as part of a team
- Availability to work flexible hours including Saturdays
What We Offer:
- A competitive hourly rate plus commission structure
- Free gym membership with access to state-of-the-art facilities
- Additional benefits include anniversary leave days and a free gym membership for friends and family
- Access to career opportunities with a leading diversified fitness group
Elevate Your Career:
Our organization is committed to the development of its employees and offers access to industry-leading learning and development resources. From language courses to presentation skills training, we have what you need to excel in your role and take your career to the next level.
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