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Prospective Student Officer

2 months ago


Melbourne, Victoria, Australia RMIT University Full time
About the Role

The Prospective Student Officer plays a critical role in representing RMIT University in an appropriate manner and encouraging prospective students to take advantage of what RMIT has to offer.

Key Responsibilities
  • Manage contact channels including phone, email, live chat, face-to-face, and emerging channels to meet competitive student recruitment sales targets.
  • Ensure accurate and careful maintenance of a CRM database.
  • Work with a diverse range of clients from various backgrounds.
  • Meet KPIs while working under pressure.
  • Interpret complex information and converse effectively with individuals at all levels.
  • Demonstrate foundational computer literacy skills.
About the Team

The Global Marketing and Student Recruitment (GMSR) Group's vision is to bring to life RMIT's 2020 strategy by putting the student at the centre of everything we do.

The GMSR unit includes the following teams: Market Intelligence & Analysis; Market Development & Customer Innovation; Brand, Segments and Campaigns; Marketing Business Partners and Global Student recruitment.

What We Offer

RMIT University is an equal opportunity employer committed to being a child safe organisation.

We are dedicated to attracting, retaining, and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, and age.