Proposal and Sales Support Specialist

1 month ago

Perth, Western Australia Metso Full time

About the Role:

The Proposal and Sales Support Specialist will be responsible for creating unique and complex offerings to meet the needs of our customers. This position will focus on solutions for Metso's Bulk Material Handling (BMH) Electrical and Instrumentation product group.

Key Responsibilities:

  • Review customer inquiries, identifying needs, requirements, comments, and exceptions.
  • Visit customers to understand their business and corresponding product needs; understand their decision process and key drivers.
  • Create proposals for complex upgrades, refurbishments, and retrofits to meet the Market Area (Sales) demands.
  • Define application specific equipment specifications.
  • Ensure proposal competitiveness by clearly communicating the Metso value add for our customers.
  • Ensure proposals are commercially viable and competitive while mitigating and managing Metso's risk.
  • Develop standard commercial offerings for upgrades, retrofits, and refurbishment and deploy these to the MA teams for opportunity generation; Leverage the installed base to drive the business.
  • Create effective RFQs and obtain proposals from third-party suppliers.
  • Ensure the hand over as-sold packages to the project management team.
  • Define supply needs to Procurement to support the opportunities.
  • Coordinate with other business lines within Metso to deliver a value add and sustainable proposal.
  • Provide direct sales support.
  • Work to ensure all related company intellectual property is controlled and protected.
  • Strive to analyze and improve ways of working.
  • Guide and influence others within area of expertise.

Requirements:

  • Bachelor's degree in Electrical Engineering or related field
  • Previous experience in generating product pricing, reviewing customer inquiries, or designing custom solutions, is preferred.
  • Previous experience in any of the GBP (Grinding, Bulk, and Pyro) product groups is preferred.
  • Experience in utilizing Salesforce or any CRM system
  • 2 – 5 years' experience in engineering or related field
  • Good communication skills.
  • Ability to read and understand electrical drawings (single line diagrams, schematics, communications diagrams, technical documentation) in the English and Metric System.
  • Adequate computer skills, capable of working with Microsoft Windows, Word, & Excel, PowerPoint, MS Project.

What's in it for you?

  • Extensive learning opportunities - ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
  • Wellbeing and safety - benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, on-site gym, meal benefits, car/bicycle benefits, and engagement surveys.
  • Annual bonus - global incentive programs tied to business and performance targets.
  • Hybrid working possibilities - while we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.
  • Worldwide support - leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.
  • A thriving culture – we are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
  • A work environment where safety is always the number one priority – both your physical and mental health is our priority.
  • A competitive base salary reflective of your skills and experience with annual incentive program.
  • Additional Annual Leave benefit - your health and wellbeing is a priority, increase your leave entitlement with every year you work at Metso.
  • Gender neutral parental leave - 18 weeks paid in full.
  • Paid Volunteer Leave so you can give back to the local community or an organisation of your choice.
  • Comprehensive medical benefits including discounted private health insurance for employees and immediate family.

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