Leading Technical Expert for Windows on Snapdragon Compute Product
3 days ago
We are seeking a skilled Senior Field Application Engineer to join our team. As a key member of our organization, you will be responsible for helping enterprise customers with the commercialization and support of Windows on Snapdragon (WoS) compute product. You will have the opportunity to showcase your technical expertise by resolving enterprise issues on the WoS platform and the Windows application ecosystem.
Responsibilities:
1. Assist in the execution of Qualcomm's Worldwide Compute Go-To-Market strategy.
2. Support Qualcomm's Commercial Territory Sales and Channel teams through deep technical engagements with IT implementers and assist with device evaluations, pilots, and proof-of-concepts.
3. Provide technical guidance to enterprise customers on product features and enable quick adoption.
4. Resolve technical issues with Windows on Snapdragon products around peripherals, stability, multimedia, etc., which may require working on-site with customers and technology teams to provide a complete solution and/or resolution to issues in a timely manner.
5. Collaborate with platform and technology teams to debug enterprise application issues and analyze and root cause application issues on customer software/hardware systems.
6. Engage with customers to understand their design requirements, provide training, publish documents, and interact with Subject Matter Experts to ensure the quality and accuracy of new features.
7. Work in cross-functional teams to support customer design issues and support test development and execution activities on new hardware.
Requirements:
1. Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Applications Engineering, Software Development experience, or related work experience.
2. Strong knowledge of C/C++ programming, experience with embedded HLOS & networking a plus.
3. Experience with UEFI architecture and development (PEI, DXE, UEFI), debugging with tools such as WinDbg, JTAG, Trace32, or GDB, familiarity with Windows OS, and strong problem-solving skills.
4. Excellent communication and people skills, creative problem-solving with strong analytical skills.
About Us:
We are a leading technology company that is enabling a world where everyone and everything can be intelligently connected. Our innovations are behind the connected intelligent edge, and we are revolutionizing the PC industry with Windows Copilot+ PCs powered by Snapdragon. We offer a collaborative and dynamic work environment that encourages growth and development.
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