Windows Professional Solutions Developer

1 week ago

Melbourne, Victoria, Australia beBeeField Full time $127,000 - $173,000
Windows Copilot+ PC Ecosystem Senior Field Application Engineer

This role involves enabling a world where everyone and everything can be intelligently connected. You interact with products and technologies made possible by daily interactions, including 5G-enabled smartphones that double as pro-level cameras and gaming devices, smarter vehicles and cities, and the technology behind the smart, connected factories that manufactured your latest purchase.

Key Responsibilities:
  • Assist with the execution of Worldwide Compute Go-To-Market strategy implementation.
  • Support Commercial Territory Sales and Channel teams through deep technical engagements with IT implementers and assist with device evaluations, pilots, and proof-of-concepts.
  • Support enterprise customers with technical guidance on product features and enable quick adoption.
  • Resolve technical issues with Windows on Snapdragon products around peripherals, stability, multimedia, etc., and may require working on site with customers and technology teams to provide a complete solution and/or resolution to issues in a timely manner.
  • Debug enterprise application issues and collaborate with platform and technology teams, including reproducing the issues and helping with detailed issue triage/analysis/resolution.
  • Analyze and root cause the application issue on customer software/hardware systems.
  • Engage with customers to understand their design requirements, provide training, publish documents.
  • Interact with Subject Matter Experts to ensure the quality and accuracy of new features.
  • Work in cross-functional teams to support customer design issues.

Required Skills and Qualifications:

  • Application development, debugging, testing with C/C++ and familiarity with embedded system software.
  • Experience with working and debugging issues in Window 11 environment and tools preferred.
  • Software design/debugging techniques, problem-solving, and documentation skills.
  • Experience with UEFI architecture and development (PEI, DXE, UEFI).
  • Debugging with tools such as WinDbg, JTAG, Trace32, or GDB.
  • Familiarity with Windows OS such as Windows drivers development or Windows debugging, or familiarity with Windows command-line tools such as PowerShell.
  • Strong knowledge of C/C++ programming. Experience on embedded HLOS & networking a plus.

Benefits:

  • Minimum 4 years Software Applications Engineering, Software Development experience, or related work experience required.
  • OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Applications Engineering, Software Development experience, or related work experience.
  • OR PhD in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Applications Engineering, Software Development experience, or related work experience.

Others:

  • Technical sales management expertise, the ability to manage change, and the desire to operate effectively across organizations and customers.
  • Experience building complex solutions and driving new device adoption in Commercial accounts.
  • Experience in support of launching new technologies/products.
  • Ability to communicate, educate, and evangelize both internally and externally.
  • Excellent communication and people skills.
  • Creative problem-solving with strong analytical skills.

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