National Delivery Operations Manager

7 days ago

Sydney, New South Wales, Australia beBeeOperations Full time $98,765 - $123,456
Job Overview

The way a product is delivered to customers matters. It's about creating an excellent experience from start to finish. That's where our Delivery & Installation team comes in.

We're looking for someone who can oversee national delivery and installation operations, ensuring seamless customer experiences across all channels.

Key Responsibilities
  • Lead and support state-based delivery and installation teams
  • Manage delivery and installation operations, including fleet and subcontractor performance
  • Drive service improvements and cost optimisation across all channels
  • Oversee reverse logistics and process documentation
  • Collaborate with teams to improve safety, service, and operational outcomes
  • Represent the business in customer recovery situations with empathy and professionalism
  • Travel nationally at least once per quarter to stay connected with teams and operations
What We're Looking For

You'll thrive in a fast-paced environment, confident in managing budgets and performance metrics. A natural leader and collaborator, you'll bring people together to solve problems and drive results.

Ideally, you'll have:

  • Proven leadership experience in logistics or delivery operations
  • Strong business acumen and comfort managing cost-per-job metrics
  • Excellent communication and stakeholder management skills
  • Experience in final mile delivery or installation services
  • Advanced Excel and ERP system knowledge
  • A collaborative mindset and ability to influence across functions
  • A strong commitment to health and safety
Why This Role Matters

Our delivery and installation team plays a vital role in how customers experience our brand. They often work independently, but their impact is huge. We're looking for someone who sees that, values it, and wants to lead with empathy, clarity, and purpose.

Apply Now

Join us in shaping the future of customer experience and driving excellence in delivery and installation operations.

  • National Delivery Operations Manager

    7 days ago

    Sydney, New South Wales, Australia beBeeDelivery Full time $100,000 - $150,000

    Leadership Opportunity in National DeliveryWe are seeking an experienced leader to oversee our national delivery and installation operations. This role offers a unique opportunity to drive service improvements, optimize costs, and collaborate across teams to enhance safety and operational outcomes.This leadership position has real impact, overseeing the...

  • Team Leader National Operations

    1 week ago

    Sydney, New South Wales, Australia National Heavy Vehicle Regulator Full time

    **About the role**- As the _**_Team Leader, National Operations _**_you will be responsible for leading the National Operations team to support the co-ordination of planning and delivery of national operations across a growing footprint of NHVR jurisdictions to ensure a nationally consistent, effective and coordinated regulatory response to identified risks...

  • National Operations Manager

    1 week ago

    Sydney, New South Wales, Australia Employment Hero Full time

    The National Operations Manager is responsible for operational and client relationships across their portfolio group. Coordinates the operations team to deliver services in accordance with the client's requirements. Will ensure the development and implementation of Operations plans for their portfolio clients:**Operations and Service Delivery**- Take full...

  • National Operations Manager

    1 week ago

    Sydney, New South Wales, Australia Ventia Pty Limited Full time

    National Operations Manager - Fire Service**Date**:1 Oct 2024**Location**:Sydney, NSW, AU, 2060**Company**:Ventia- Role to be based in Sydney, Melbourne, Brisbane, Adelaide or Canberra- An exciting opportunity to manage a large dedicated workforceThis role offers hybrid and flexible working arrangements**Ventia Defence Business Unit, **operates one of the...

  • National Operations Manager

    5 days ago

    Sydney, New South Wales, Australia beBeeLeadership Full time $100,000 - $120,000

    Job OverviewThis is a leadership position that offers substantial impact and the opportunity to make a difference in our national delivery and installation operations across Australia.The ideal candidate will lead a team of over 30 individuals, including state-based D&I leads and technicians who represent our brand in customers' homes, often in high-value...

  • National Delivery Lead

    7 days ago

    Sydney, New South Wales, Australia beBeeLeader Full time $110,000 - $155,000

    Lead National Delivery OperationsAs a leader in the delivery and installation industry, you will oversee our national operations from managing in-home deliveries and installations to supporting a hybrid service model. You'll be responsible for leading a team of over 30 individuals, including state-based leads and technicians who represent our brand in...

  • National Service Delivery and Operations Leader

    1 week ago

    Sydney, New South Wales, Australia beBeeServiceDelivery Full time $160,000

    Job SummaryThe National Manager Service Delivery and Support will lead a team of senior staff under a framework of continual quality improvement. This role oversees operational service improvement initiatives, centralized operations functions and systems, development of staff resources, and reviews core policies and procedures.Your Key ResponsibilitiesLead...

  • Customer Delivery Manager

    1 week ago

    Sydney, New South Wales, Australia Delivery Centric Technologies Full time

    **Role: Azure Data Architect**Hello Folks,We are looking for passionate professionals who are passionate about their job and want to make a difference with their consulting and solutioning skills, who are ready to take challenges and test their skills to provide the best solutions. We are currently looking for the below roles**About Delivery...

  • National Operations Manager

    1 week ago

    Sydney, New South Wales, Australia Dna Talent Full time

    Drive growth, development & reputation of Services Division- Key leadership role, career stability & progression- Supportive, respectful and collaborative working environmentLeading tier 1 manufacturer with world recognition for quality and reliability are seeking an experienced and skilled Operations Manager to lead the development and operations of their...

  • National Delivery Supervisor

    7 days ago

    Sydney, New South Wales, Australia Nick Scali Furniture Full time

    Founded in 1962 and known for our range of beautiful, contemporary furniture, Nick Scali Limited has over 100 showrooms across Australia and New Zealand.Based at our National Distribution Centre in Wetherill Park we are looking for a hands-on National Delivery Supervisor to oversee the day-to-day running of our contract delivery teams across Australia and...