National Delivery Supervisor

3 days ago

Sydney, New South Wales, Australia Nick Scali Furniture Full time

Founded in 1962 and known for our range of beautiful, contemporary furniture, Nick Scali Limited has over 100 showrooms across Australia and New Zealand.

Based at our National Distribution Centre in Wetherill Park we are looking for a hands-on National Delivery Supervisor to oversee the day-to-day running of our contract delivery teams across Australia and New Zealand. Reporting to the National Despatch Operations Manager you will be responsible for, but not limited to:

- Manage the allocation of truck runs and ensure trucks leaving the DC are at maximum capacity
- Issue and manage all delivery team equipment to ensure no loss or damage to company property; tablets and EFTPOS machines
- Ensure all documents and manifests are collected at the end of each day and sent to Head Office
- Assist in the logistics planning of new stores, promotions, and projects
- Onboard, train, mentor, and lead team members to carry out deliveries in accordance with company expectations
- Manage any customer queries in a timely and effective manner
- Ensure all team members have valid working documents as per compliance standards
- Ensure that WHS standards and company policies are adhered to at all times

About You:

- Previous experience in fleet management and managing delivery teams across multiple sites
- Be a self-starter who has an aptitude for analytics, an ability to use findings to direct and interpret sales trends, and is quick to make decisions
- Proven track record of achieving targets and working in a dynamic environment
- Ability to deescalate any issues to ensure customer satisfaction is met
- Solid understanding of WHS policies and procedures
- Excellent communication skills and negotiation skills

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