National Operations Manager

National Operations Manager - Fire Service

**Date**:1 Oct 2024**Location**:Sydney, NSW, AU, 2060**Company**:Ventia- Role to be based in Sydney, Melbourne, Brisbane, Adelaide or Canberra
- An exciting opportunity to manage a large dedicated workforceThis role offers hybrid and flexible working arrangements**Ventia Defence Business Unit, **operates one of the largest private **firefighting businesses** in Australia. This includes fire response (aviation, structural and bushfire), search and rescue, medic first response support, fire station watch room services and air traffic control transmission monitoring, alert protocol and pilot communication.- Reporting to the Project Director - Fire Services, **Ventia** now have a genuine opportunity for a **National Operations Manager - Fire Services **to effectively manage the successful delivery of the fire service contract.**The Role**:

- Ventia is seeking a National Operations Manager to lead and manage the 24/7 day-day operations. This role involves leading the Fire Operations team, managing performance, and delivering business plans and KPI's. You will work closely with the Standards and Compliance Manager and Continuous Improvement Manager to ensure best practices. You will have a strong focus on regulatory and contractual requirements and above all else a safety mindset.

**Other duties will include**:

- Manage all day to day tactical operations and resource management including fleet, critical infrastructure assets & operational workforce nationally
- Provide inspiring people leadership and governance for management of daily operations and safe delivery of projects /packages, ensuring all contractual obligations are met
- Develop activity and resource planning processes to ensure setting of realistic time / budget estimates
- Collaborate and partner with Fire Service Managers and staff to continuously enhance and improve technology / innovation, resource allocation, processes and systems.

**What We Offer You**:

- Attractive salary package with access to employee benefits such as corporate travel discounts, novated leases, private health discounts, credit discounts and more.
- Hybrid and flexible working arrangements.
- See tangible change through innovation & continuous improvement
- Genuine opportunity to directly influence and foster an inclusive workplace culture
- Access to a variety of Health and Wellness initiatives - including the EAP, Ventia's Healthy Minds program and Healthy Bodies program.
- Join one of Australia and New Zealand's largest essential service providers.

**About you**:
Note the below are desirable, but not mandatory, we are seeking a National Operations Manager - Fire Services that can bring a diverse background:
- Post Graduate Qualifications (preferred)
- Must have exsperince in managing fire and or emergency service response and operations in complex highly regulated environments or a large portfolio of critical infrastructure assets
- Experience in 'hands on' operational delivery, project management and management of a large blue-collar workforce
- Commercially astute with experience in financial reporting, report writing, compliance and governance reporting
- Demonstrated ability to lead operational teams through complex and changing environments
- Customer Centric through excellent relationship management and engagement with senior strategic stakeholders

**Diversity**
- Ventia is enriched by the diverse experiences, talents and cultures that our people bring to the organisation, while celebrating and respecting the communities we operate in. We are committed to providing a safe and positive environment that provides equal opportunities for individuals of all backgrounds, including Aboriginal and Torres Strait Islander people, Maori and Pasifika people LGTBQI+, Women, Veterans and spouses and people with disabilities.

**How to apply