Customer Experience Consultant

6 days ago


Perth, Western Australia beBeeCustomer Full time $45,000 - $84,000

We're seeking a skilled professional to deliver exceptional customer experiences in a dynamic banking role.

As an entry-level banking consultant, you'll have the opportunity to expand your customer service expertise and make a meaningful impact in the community.

Your key responsibilities will include:

Providing outstanding customer service, advising clients on suitable products, representing the brand, and introducing digital solutions.

To succeed in this position, you'll need a proven track record of customer excellence, a desire to develop financial acumen, ability to understand individual client needs, passion for delivering top-notch service, and strong multitasking skills.

We value diversity, collaboration, accountability, and continuous learning. Our inclusive environment fosters growth and provides opportunities for professional development.

We welcome applications from individuals with diverse backgrounds.

  • Key qualifications include:

    Customer Service Expertise: Provide exceptional customer experiences through effective communication, active listening, and problem-solving skills.

    Financial Acumen: Develop a solid understanding of financial products and services to effectively advise clients.

    Digital Literacy: Stay up-to-date with emerging technologies and introduce digital solutions to enhance client experiences.

    Collaboration and Teamwork: Work collaboratively with colleagues to achieve common goals and support team members in their roles.



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