Service Review Officer
5 hours ago
We are seeking a highly skilled and motivated Service Review Officer to join our dynamic Workers Compensation team in Melbourne CBD. As a key member of our team, you will play a critical role in ensuring exceptional service delivery to our customers.
Key Responsibilities- Manage the end-to-end complaints process, ensuring timely and high-quality resolution within specified timelines.
- Review and monitor complaints process performance, identifying trends and implementing initiatives to drive improvement.
- Maintain and review ongoing compliance and service delivery requirements to our customers.
- Liaise with regulatory and statutory authorities as required.
- At least 12 months experience working in the Workers Compensation scheme in Victoria.
- Proven ability to use initiative to contribute to team success.
- Strong customer service and interpersonal skills.
- Excellent written and verbal communication skills.
- Sterling conflict resolution skills.
- Excellent time management skills and ability to multitask and prioritize effectively.
- Passion for identifying and implementing continuous improvement initiatives.
- Sound decision-making and attention to detail when reviewing claims notes, reports, and data.
Allianz Australia Services Pty Ltd is a leading provider of insurance and financial services. We are committed to fostering a diverse and inclusive workplace where employees can thrive and contribute their unique perspectives to our collective success.
What We Offer- A dynamic and supportive work environment.
- Opportunities for career growth and development.
- A comprehensive range of employee benefits and rewards.
- A commitment to work-life balance and flexible working arrangements.
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Administrative Review Officer
7 days ago
Melbourne, Victoria, Australia State Government Of Victoria, Australia Full timeAbout the RoleThe State Government Of Victoria, Australia is seeking a highly skilled Administrative Review Officer to join our team in Enforcement and Support Services. As an Administrative Review Officer, you will be responsible for reviewing applications submitted by members of the public seeking a review of registered infringement fines, and applications...
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Internal Review Officer
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Melbourne, Victoria, Australia Public Sector People Full timePublic Sector People is seeking a highly skilled and detail-oriented Internal Review Officer to join our team in the Legal, Governance and Risk Department. As an Internal Review Officer, you will play a critical role in managing the assessment and processing of infringement reviews of Council decisions.This is an administrative-based role that requires...
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Internal Review Officer
7 days ago
Melbourne, Victoria, Australia Public Sector People Full timePublic Sector People is seeking a highly skilled and detail-oriented Internal Review Officer to join our team in the Legal, Governance and Risk Department. As an Internal Review Officer, you will play a critical role in managing the assessment and processing of infringement reviews of Council decisions.This is an administrative-based role that requires...
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Administrative Review Officer
7 days ago
Melbourne, Victoria, Australia State Government Of Victoria, Australia Full timeAbout the Role:The Review Officer will work within Enforcement and Support Services, a branch of Civil and Enforcement Services.Review Officers primarily deal with applications submitted by members of the public seeking a review of registered infringement fines, and applications for payment arrangement.Key Responsibilities:Exercising professional judgement...
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Internal Review Officer
7 days ago
Melbourne, Victoria, Australia Public Sector People Full timePublic Sector People is seeking a highly skilled and detail-oriented Internal Review Officer to join their Legal, Governance and Risk Team. As an Internal Review Officer, you will play a critical role in managing the assessment and processing of infringement reviews of Council decisions.This is an administrative based role that requires strong analytical and...
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Melbourne, Victoria, Australia Allianz Popular SL. Full timeAbout Allianz Popular SL.We are a leading global insurer, dedicated to protecting our customers and helping them achieve their goals. As a Service Review Officer, you will play a critical role in ensuring that our customers receive exceptional service and support.Key Responsibilities:Manage the end-to-end complaints process within specified timelines and...
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Internal Review Officer
7 days ago
Melbourne, Victoria, Australia Public Sector People Full timePublic Sector People is seeking a highly skilled and detail-oriented Internal Review Officer to join our team in the Legal, Governance and Risk Department. As an Internal Review Officer, you will play a critical role in managing the assessment and processing of infringement reviews of Council decisions.This is an administrative-based role that requires...
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Service Review Officer
3 days ago
Melbourne, Victoria, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our dynamic Workers Compensation team as a Service Review Officer. As a key member of our team, you will play a critical role in ensuring exceptional service delivery to our customers.Key ResponsibilitiesManage the end-to-end complaints process within specified timelines...
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Service Review Officer
7 days ago
Melbourne, Victoria, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full timeAbout the RoleWe are seeking a highly skilled and experienced Service Review Officer to join our dynamic and high-performing Workers Compensation team at Allianz Australia Services Pty Ltd. As a key member of our team, you will play a critical role in ensuring exceptional service delivery to our customers.Key ResponsibilitiesManage the end-to-end complaints...
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Administrative Officer
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Internal Review Officer
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Melbourne, Victoria, Australia Public Sector People Full time{"h1": "Internal Review Officer Role", "p": "Public Sector People is seeking a skilled Internal Review Officer to join their Legal, Governance and Risk Team. As an Internal Review Officer, you will be responsible for managing the assessment and processing of infringement reviews of Council decisions, including customer complaints and insurance claims.",...
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APS4 Assurance Review Officer
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Administrative Review Specialist
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Melbourne, Victoria, Australia State Government of Victoria, Australia Full time{"h1": "Review Officer Role", "p": "We are seeking a skilled Review Officer to join our Enforcement and Support Services team. As a Review Officer, you will play a critical role in ensuring the fair and efficient processing of infringement applications.Your key responsibilities will include exercising professional judgment in the application of Standards of...
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Internal Review Officer
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Internal Review Officer
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Melbourne, Victoria, Australia Public Sector People Full timePublic Sector People is seeking a highly organized and detail-oriented individual to join their Legal, Governance and Risk Team as an Internal Review Officer.This is an administrative based role whereby the successful candidate will manage the assessment and processing of infringement reviews of Council decisions. Such reviews will include customer...
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Internal Review Officer
3 days ago
Melbourne, Victoria, Australia Public Sector People Full timePublic Sector People is seeking a highly organized and detail-oriented individual to join our team as an Internal Review Officer. This is an exciting opportunity to work in the Legal, Governance and Risk Team, where you will be responsible for managing the assessment and processing of infringement reviews of Council decisions.This role involves making...
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Family Violence Officer
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