Practice Support Specialist
2 weeks ago
This is a Practice Support Analyst role with one of the leading companies in Australia right now, MYOB, with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the company takes off.
More About the Role at MYOB
Hi And thanks for stopping by We're MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand As the original startup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in the one place. We're always on the hunt for those who bring a different perspective, diversity of thought and the drive to make our culture even better. Take your career to a new dimension at MYOB.
About the Team
This is a team that needs no introduction because customers drive our world. Support, Success & Consulting Services represent the voice of our customers and are a highly collaborative conduit between Sales, Tech, Product, and Marketing, ensuring the needs of our SME & Enterprise customers are understood and reflected across the business.
About the Role
Are you proactive and love a challenge? If you enjoy problem solving and providing excellent client service, then this is a role for you. As a Practice Support Analyst, you will provide timely, efficient, and accurate support for our customers. Support our Accountants and Practices via phone & email, so they can easily manage their product with ease. We will provide training, mentoring and assistance to support you to do this.
Key Responsibilities
- Provide high quality, responsive technical and application support for customers across Australia and New Zealand, across their different products and modules.
- Work closely with internal partners such as Product Specialists, Development Teams, and other Support Teams
About You
We're looking for someone with a basic understanding of accounting processes, technical and process domain knowledge in SaaS or experience supporting products in an IT environment is desirable. You should also have experience in troubleshooting applications and workflows. Experience / Knowledge of accounting products is beneficial. A collaborative mindset and ability to work with other team members at MYOB is a must. You should be able to build rapport via voice/chat or via email demonstrating empathy, active listening and strong problem solving and communication skills.
Our Culture & Benefits
Our values have stood the test of time. If you want to work and collaborate where opinions are valued, and your ideas can make a difference, come to a place where Your Work Matters. We offer a flexible work environment, financial assistance to set up your home, and a multitude of leave options including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, volunteer leave, study leave, plus more. We also offer access to best-in-class discounts and vouchers from leading retailers, and a lot more.
If you don't think you're a perfect fit, you should still sign up to Hatch and create a profile, we'll match you to other roles that suit your profile.
Hatch exists to level the playing field for people as they discover a career that's right for them. We model this in our hiring process for our partners like MYOB.
Applying here is the first step in the hiring process for this role at MYOB.
We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.
-
Practice Support Specialist
2 months ago
Melbourne, Victoria, Australia Myob Group Limited Full timeAbout the RoleWe are seeking a highly skilled and motivated Practice Support Specialist to join our team at Myob Group Limited. As a key member of our support team, you will be responsible for providing timely, efficient, and accurate support to our customers across Australia and New Zealand.Key Responsibilities:Provide high-quality technical and application...
-
Practice Support Specialist
1 month ago
Melbourne, Victoria, Australia Myob Group Limited Full timeAbout the RoleWe're seeking a highly skilled Practice Support Analyst to join our team. As a key member of our Support, Success & Consulting Services team, you will play a critical role in delivering exceptional customer experiences across Australia and New Zealand.Key ResponsibilitiesProvide timely, efficient, and accurate support to our customers via phone...
-
Practice Support Specialist
2 months ago
Melbourne, Victoria, Australia Myob Group Limited Full timeAbout the RoleWe are seeking a highly skilled and proactive Practice Support Specialist to join our team at Myob Group Limited. As a key member of our support team, you will be responsible for providing timely, efficient, and accurate support to our customers across Australia and New Zealand.Key ResponsibilitiesProvide high-quality technical and application...
-
Practice Support Specialist
1 month ago
Melbourne, Victoria, Australia Myob Full timeAbout the RoleThis is a Practice Support Analyst position with Myob, a leading business management platform in Australia and New Zealand. As a key member of the Support, Success & Consulting Services team, you will be responsible for providing timely, efficient, and accurate support to customers across various products and modules.Key ResponsibilitiesProvide...
-
Practice Support Specialist
4 weeks ago
Melbourne, Victoria, Australia MYOB Full timeAbout the RoleWe're seeking a highly skilled Practice Support Analyst to join our team at MYOB. As a key member of our Support, Success & Consulting Services team, you'll play a vital role in providing exceptional customer service and support to our customers across Australia and New Zealand.Your primary responsibility will be to provide timely, efficient,...
-
Practice Support Specialist
1 month ago
Melbourne, Victoria, Australia Myob Group Limited Full timeAbout the RoleWe are seeking a highly skilled Practice Support Analyst to join our team. As a key member of our Support, Success & Consulting Services team, you will be responsible for providing timely, efficient, and accurate support to our customers.Your primary focus will be on providing high-quality technical and application support to our customers...
-
Administrative Support Specialist
3 weeks ago
Melbourne, Victoria, Australia Gateways Support Services Full timeJob SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our Customer Experience team at Gateways Support Services. As an Administrative Support Specialist, you will play a vital role in ensuring the smooth operation of our office environment and providing exceptional support to our clients and staff.The...
-
Practice Support Specialist
2 months ago
Melbourne, Victoria, Australia Allens Corporate Services Full timeAbout the RoleWe are seeking a highly skilled and organized Practice Executive to join our Practice Support team in Melbourne. As a key member of our team, you will work closely with Partners and senior legal operatives to provide exceptional business support and play a critical role in assisting senior legal operatives to manage the financial aspects of...
-
Dental Practice Opportunity
2 months ago
South Melbourne, Victoria, Australia HealthcareLink Support Full timeAbout the Opportunity:HealthcareLink Support is seeking a skilled and experienced dentist to establish their own practice within our supportive and forward-thinking environment. Our client has a remarkable proposition for registered dentists who aspire to build their practice quickly in a dynamic and collaborative setting.About the Location:Our client's...
-
Dental Practice Opportunity
4 weeks ago
South Melbourne, Victoria, Australia HealthcareLink Support Full timeAbout the OpportunityWe are seeking a skilled and experienced dentist to establish their own practice within our supportive and forward-thinking setting. Our clinic offers a comprehensive range of essential health services, including general practitioners, dental care, pathology, radiology, allied health services, and administrative support.Your...
-
Dental Specialist Opportunity
2 months ago
South Melbourne, Victoria, Australia HealthcareLink Support Full timeAbout The OpportunityWe are seeking a skilled and experienced dentist to join our team at HealthcareLink Support. As a dental specialist, you will have the opportunity to establish and grow your own practice within our clinic environment.About YouCurrent AHPRA registrationOwn ABN and private professional indemnityExcellent communication and interpersonal...
-
Clinical Practice Development Specialist
3 weeks ago
Melbourne, Victoria, Australia St Vincent's Hospital Melbourne Full timeJob SummarySt Vincent's Hospital Melbourne is seeking a highly skilled and experienced Clinical Practice Development Specialist to join our team. This is an exciting opportunity to contribute to the development of clinical practice for all nurses in the Subacute clinical settings.The successful candidate will be responsible for providing education and...
-
Veterinary Care Specialist
2 months ago
Melbourne, Victoria, Australia Veterinary Practice Partners Full timeSeeking a Dedicated Veterinary Care SpecialistAbout Our Veterinary PracticeOur busy and growing veterinary medical/surgical practice is seeking an experienced and self-motivated Animal Health Professional to join our team of loyal clients and enthusiastic staff. Ideal candidates must be responsible, outgoing, possess a strong ability to multi-task, be highly...
-
Technical Support Specialist
2 weeks ago
Melbourne, Victoria, Australia Amazon Support Services Pty Ltd - D05 Full timeAbout the RoleWe are seeking a skilled Technical Support Specialist to join our Amazon Robotics Technical Support team as an Engineer. As a key member of our team, you will be responsible for deep-diving, analyzing, mitigating, or resolving technical issues escalated by various Amazon Robotics Facilities.Key ResponsibilitiesUtilize multiple data sources,...
-
Legal Practice Specialist
1 month ago
Melbourne, Victoria, Australia Chandler Macleod Full timeAbout the RoleThis is an exciting opportunity to join a leading Federal government agency as a Legal Practice Specialist. As a key member of the team, you will provide administrative support and expertise in specialist areas, contributing to the agency's programs, activities, outcomes, and initiatives.Key ResponsibilitiesAssist in providing expertise and...
-
Therapeutic Support Specialist
24 hours ago
Melbourne, Victoria, Australia Gateways Support Services Full timeAbout Us: Gateways Support ServicesWe are dedicated to providing support for children and adults with disabilities and their families to maximize their quality of life. Our team is passionate about creating a positive and supportive environment for our clients.Your Role:As a Therapeutic Support Specialist, you will be working in a residential setting,...
-
Legal Practice Specialist
4 weeks ago
Melbourne, Victoria, Australia Chandler Macleod Full timeAbout the RoleThis is an exciting opportunity to join a leading Federal government agency as a Legal Practice Specialist. The successful candidate will provide administrative and operational support to the team, contributing to the agency's programs and initiatives.Key ResponsibilitiesProvide expertise and advice in specialist areas, contributing to the...
-
Clinical Practice Development Specialist
2 weeks ago
Melbourne, Victoria, Australia St Vincent's Hospital Melbourne Full timeAbout the RoleThe Clinical Practice Development Specialist is responsible for the development of clinical practice for all nurses in the Subacute clinical settings, by providing education and support.This will be achieved by implementing clinically based education using the principles of Evidenced Based Practice to improve the delivery of nursing care....
-
IT Support Specialist
3 weeks ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT is seeking an experienced IT Support Specialist to join a great team in Perth. The successful candidate will provide Level 1 support to users over the phone, working with a small team of IT specialists.Key Responsibilities:Providing IT support over the phoneProviding first-level support and logging ticketsProviding excellent customer...
-
IT Support Specialist
3 weeks ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT is currently working with a brilliant organization that has an exciting opportunity for an experienced IT Support Specialist to join a great team.Working with a small team of IT specialists, you will be providing Level 1 support to users over the phone.Key Responsibilities include:Providing IT support over the phoneProviding first-level support...