Practice Support Specialist

2 months ago


Melbourne, Victoria, Australia Myob Group Limited Full time
About the Role

We are seeking a highly skilled and motivated Practice Support Specialist to join our team at Myob Group Limited. As a key member of our support team, you will be responsible for providing timely, efficient, and accurate support to our customers across Australia and New Zealand.

Key Responsibilities:
  • Provide high-quality technical and application support to customers across various products and modules.
  • Work closely with internal partners, including Product Specialists, Development Teams, and other Support Teams.
  • Collaborate with team members to resolve customer issues and improve overall support experience.
  • Develop and maintain knowledge of our products and services to provide expert support.
Requirements:
  • Basic understanding of accounting processes and technical domain knowledge.
  • Experience in troubleshooting applications and workflows.
  • Knowledge of accounting products is beneficial.
  • Excellent communication and problem-solving skills.
  • A collaborative mindset and ability to work with other team members.
About Us

Myob Group Limited is a leading business management platform that helps businesses across Australia and New Zealand unleash their potential. We are committed to providing exceptional support to our customers and are seeking a dedicated and skilled individual to join our team.

Our Culture

We value diversity and inclusion and are committed to creating a workplace culture that is welcoming and inclusive. We offer a range of benefits, including flexible work arrangements, professional development opportunities, and a comprehensive rewards program.



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