Academic Adviser

2 weeks ago

Melbourne, Victoria, Australia beBeeConsultant Full time $60,000 - $80,000

La Trobe University is seeking a highly motivated and organized individual to join our Sales Contact Centre as a Future Student Consultant. As part of this role, you will work closely with prospective students to deliver an exceptional customer experience, guiding them through the process of choosing La Trobe University.

Job Description:

This position requires a thorough understanding of our courses, programs, campus amenities, and student services available at our campuses. You will be responsible for managing customer engagement within the Sales Contact Centre, responding to enquiries, and providing information on our undergraduate and postgraduate programs.

Required Skills and Qualifications:
  • Relevant post-secondary qualifications or equivalent combined with proven administrative experience, preferably in sales and customer service.
  • Strong organizational skills, ability to prioritize tasks, meet deadlines, and contribute to a dynamic sales environment.
  • Strong interpersonal skills, including the ability to liaise with prospective students, academic staff, and members of the public.

To communicate complex information in a clear and personalized manner. Other key responsibilities include:

  • Providing expert advice on La Trobe University's courses and programs
  • Nurturing relationships with prospective students to achieve sales targets
  • Participating in future student programs, activities, and events
Benefits:

We offer a range of benefits, including 17% employer contributed superannuation, on-site childcare facilities, flexible work arrangements, and discounts for staff and their family members to study La Trobe courses.

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