Seasonal Sales Ambassador

7 days ago


Townsville City Center, Queensland, Australia Hotel Chocolat Full time
Job Details

Job Title: Seasonal Sales Ambassador

Location: Hotel Chocolat Stores

Contract Type: Part-Time Temporary

Salary: £12.00 per Hour


About the Role

We are seeking a confident, focused, and friendly Christmas Sales Ambassador to join our stores team and help us deliver a truly special experience during our busiest time of year.

As a Seasonal Sales Ambassador, you will enjoy interacting with our customers to share a love of great chocolate, ensuring everyone leaves us feeling happier and full of festive spirit having picked the perfect gift for their loved ones.


Key Responsibilities
  1. Customer Service: Welcoming our customers and providing excellent service during their visit.
  2. Till and Queue Management: Processing transactions, refunds, and exchanges at the till and responding to customer feedback.
  3. Product Knowledge: Learning about our range of products, including how we sell, grow cocoa, and manufacture our products, as well as our commitments to sustainability and ethics.
  4. Tasting Sessions and Demonstrations: Running tasting sessions and demonstrations of products.
  5. Team Support: Working with the team to support with deliveries and stock, maintaining the appearance of the store and café areas.
  6. Café Operations: Preparing hot and cold drinks, ice creams, and snacks according to our guidelines and processes.

What We Offer
  1. Competitive Hourly Rate: £12.00 per hour (London stores - £13.00 per hour), Republic of Ireland - €14.50 per hour.
  2. Staff Discount: 50% staff discount to treat yourself and your friends and family this Christmas.
  3. Flexible Working Patterns: Available.

If you want to be part of the team spreading Christmas happiness through chocolate, we encourage you to apply.



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