Service Operations Coordinator

7 days ago


Darwin city centre, Northern Territory, Australia VAE GROUP Full time
Company Overview

Select Services, a subsidiary of the VAE Group, specializes in commercial air-conditioning and mechanical plant installation, maintenance, and repairs. Based in Darwin, Palmerston & Rural areas, our company is committed to providing 'Smarter HVAC Solutions' with a promise of 'Built in Certainty.'

Job Description

The Branch & Service Administrator will be an integral part of our team, responsible for general service administration duties, liaising and providing administrative support for Branch and ensuring smooth functioning of the Service Operation.

This role involves managing office facilities, including maintenance, office asset management, entering Timesheets, operating within our field service systems, providing administrative support to the business as required, ensuring accurate and timely reporting, efficient management of invoicing, approvals and customer inquiries, administration of key contract KPIs and requirements, deployment of technicians, and developing strong relationships with all levels of stakeholders.

Required Skills and Qualifications
  • Exceptional communication skills
  • Exceptional customer service skills
  • Financial competency
  • Attention to details
  • Proficiency in Microsoft
  • ERP and workforce management systems exposure
  • Exceptional organization skills
  • Exceptional time management
  • Ability to work under pressure
  • Good phone manner
Benefits

We offer a supportive working environment, great team culture – team sports, regular social activities, family friendly, referral bonus, strong Safety and Wellbeing Focus, personal and professional development, and free parking onsite.

Salary Information

The estimated salary for this position is around $70,000 per year, depending on experience.



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