Administration Support Specialist for Insurance

2 weeks ago

Sydney, New South Wales, Australia beBeeBilling Full time $90,000 - $120,000
Insurance Billing Specialist

This role will support the Client Services team to manage client service invoicing and general administration.

  • Managing volume end-to-end client invoice processing, edits, write-offs, reversals, and dispute resolution in line with strict client service standards and billing rules.
  • Processing a high volume of invoices monthly.
  • Ensuring proper setup and maintenance of matters.
  • Tracking deductibles matters and submission of invoices through clients' e-billing portals.
  • Providing general support to the Client Services team to ensure timely processing of a high volume of invoices.
  • Assisting as required with the new matter opening process ensuring all critical data and client-specific rules are captured.
  • Updating internal systems with client updates, including names, addresses, contacts.

About You

  • A certificate in legal studies is desired but not essential.
  • High-level knowledge of Excel.
  • Working knowledge of MS Word and Adobe.
  • Knowledge of document management systems like iManage.
  • Experience with billing systems (ideally Aderant Expert).
  • Administrative support and billing experience gained in a law firm.
  • Insurance law exposure is desired.
  • Experience communicating with clients.
Benefits
  • Hybrid Work: work flexibly between home and the office with the freedom to choose the location that suits you best.
  • Additional Leave: take time off each year with up to five weeks of paid annual leave plus an annual wellness day.
  • Home Office, Fitness & Wellness Allowance: enjoy the flexibility to fit out your home office or support your health and wellbeing with an annual allowance.

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