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Facility Operations Leader

3 weeks ago

Townsville, Queensland, Australia beBeeLeadership Full time $74,400 - $90,400
Job Title:

The post of a Facility Operations Leader has emerged at our community-focused aquatic centre.

This proactive individual will be responsible for delivering exceptional experiences to the community, building team culture, and ensuring smooth service delivery.

  • Lead daily operations with purpose and drive member experience through championing a welcoming environment.
  • Cultivate a results-driven atmosphere that enhances customer satisfaction and operational efficiency.
  • Embark on career development pathways across operations and senior leadership, accessing professional growth opportunities.
  • A collaborative team is looking for a confident leader who can oversee overall operations, prioritizing customer service, lifeguarding, health club management, and team development.

This position requires full-time availability, including mornings, evenings, and weekends. Key skills include:

  • Strong leadership and decision-making abilities
  • Effective communication and people management skills
  • Operational discipline and excellent time management
  • Able to coach, mentor, and support staff development
  • Confidence in managing and leading in a customer-facing setting
  • A high attention to detail and ability to translate vision into action
  • Financial and administrative capability
  • A commitment to customer service and member satisfaction
  • Professionalism, accountability, and resilience
  • A focus on safety and maintaining high facility standards

Essential Qualifications:

  • Current Blue Card/Working with Children Check
  • Current First Aid Certification
  • Current CPR
  • Pool Lifeguard

About You:

We are seeking a dedicated professional who can lead our team and drive our community-focused mission forward.

What We Offer:

  • Competitive salary
  • Professional development opportunities
  • Staff discounts