Customer Service Representative

2 months ago


Northern Beaches Council, Australia Healthcare Professionals Group Full time

About the Role

  • As a key member of our team, you will be responsible for managing cases and bookings for Australian hospitals, communicating with Hospital representatives and the hospitals themselves.

Key Responsibilities

  • Manage bookings for hospitals in our calendar system and Excel spreadsheets
  • Accurately create invoices in our Enterprise Resource Planning (ERP) system
  • Liaise with cross-functional teams, including warehousing and sales representatives
  • Respond to inbound inquiries and provide excellent customer service

Requirements

  • Previous experience with SAP ERP is essential
  • Strong understanding of Microsoft Office, particularly Excel, SharePoint, and Outlook
  • High attention to detail and ability to work autonomously
  • Ability to problem-solve and investigate issues
  • Clear and concise written and verbal communication skills

About Our Company

  • We are a global medical technology company dedicated to providing world-class service and effective treatments quickly, sustainably, and economically
  • We are committed to enhancing the quality of life for customers worldwide

What We Offer

  • A dynamic and engaging working environment
  • A collaborative team culture with opportunities for growth and development
  • A competitive compensation package


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