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Exceptional Guest Experience Ambassador

3 weeks ago

Adelaide, South Australia beBeeCare Full time $45,000 - $55,000
Hotel Cleaner Position

We are seeking a dedicated and reliable Hotel Cleaner to join our team and maintain the cleanliness and presentation of all public areas within the hotel.

This role is essential in creating a welcoming environment for our guests, ensuring every detail is immaculate.

Main Responsibilities:
  • Clean and maintain hotel public areas including lobbies, corridors, restrooms, lifts, and outdoor spaces.
  • Ensure all high-touch points are sanitised regularly.
  • Respond to guest requests politely and promptly.
  • Monitor and report any maintenance or safety issues.
  • Work collaboratively with the housekeeping and front office teams.
Requirements:
  • Previous experience in a cleaning or housekeeping role is preferred but not essential.
  • Strong attention to detail with a commitment to high standards.
  • Ability to work independently and as part of a team.
  • Flexibility to work a variety of shifts, including weekends and public holidays.
  • A friendly, positive attitude and professional presentation.
Benefits:
  • Career Growth: Learning and development programs to boost your career.
  • Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
  • Global Perks: International accommodation discounts across our hotel brands.
  • Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
  • Experiences: Discounted entertainment and activities.
  • Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
  • Generous Leave: Parental and birthday leave.
  • Wellness Boost: EAP and tailored wellness support.

We invest in our people and foster a workplace culture that celebrates innovation, collaboration, and personal growth. You'll feel valued as part of a tight-knit team united in delivering exceptional guest experiences.

We are committed to selecting candidates who have working rights within Australia or New Zealand.

Our goal is to provide an exceptional experience for our guests, and we need your help to make it happen.

You will be responsible for maintaining the cleanliness and presentation of all public areas within the hotel, which includes lobbies, corridors, restrooms, lifts, and outdoor spaces.

This role requires a strong attention to detail, ability to work independently and as part of a team, and flexibility to work a variety of shifts, including weekends and public holidays.

A friendly, positive attitude and professional presentation are essential qualities for this role.

The successful candidate will be expected to work collaboratively with the housekeeping and front office teams to ensure seamless service delivery.

We are proud to offer a range of benefits to support your career growth, including learning and development programs, exclusive hotel deals, global perks, retail rewards, and experiences.

We value diversity and inclusion in the workplace and strive to create an environment where everyone feels welcome and supported.

If you're passionate about providing exceptional customer service and want to be part of a dynamic team, please apply for this exciting opportunity.