Logistics Operations Specialist

4 weeks ago


Sydney, New South Wales, Australia people2people Full time
About the Role

As a key member of the Customer Service division at people2people, you will be responsible for developing and maintaining productive relationships with clients. This will involve acting as a liaison between the Sales, Operations, and Account Management teams to provide regular updates and ensure smooth transitions of new clients into the business.

Key Responsibilities

Developing and maintaining positive relationships with clients
Providing regular updates to clients on their account queries
Ensuring smooth transitions of new clients into the business
Communicating account needs to internal stakeholders
Monitoring ongoing claims and grievances

Requirements

Freight forwarding or supply chain operations experience
Understanding of quoting and tender documents
Excellent communication skills, both verbal and written
Analytical and target-focused
Experience with working with regulations

About the Company

people2people is a market leader in logistics and supply chain operations, with a close-knit team environment and a hybrid work structure. We offer personal development and progression opportunities, and are committed to mitigating our carbon emissions by measuring them and planting the equivalent in trees.

At people2people, everyone is welcome and we encourage our employees, clients, and candidates to showcase their authentic selves.

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