Administrative Officer Transformation Specialist

3 days ago


City of Rockingham, Australia Kinnect Full time

Company Overview

Kinnect is a dynamic and friendly team that values helping people. We are seeking an Administrative Officer Transformation Specialist to join our Rockingham Clinic location.

Salary

The estimated salary for this role is $60,000 - $80,000 per annum, depending on experience.

Job Description

As an Administrative Officer Transformation Specialist, you will take on a variety of responsibilities including customer service, answering phones, and coordinating bookings and results for pre-employment medicals and assessments. You will be the first point of contact for new referrals and medical appointments, liaising with stakeholders and clients via our online chat portal. You will schedule pre-employment assessments, collate results from pre-employment assessments and liaise with KINNECT's medical team, and attend to inbound calls from a wide range of clients in an efficient and professional manner.

Required Skills and Qualifications

  • Problem-solving skills and the ability to apply your knowledge to different scenarios.
  • Ability to work in a fast-paced, evolving environment and prioritize effectively.
  • Excellent written and verbal communication skills and a high level of professionalism.
  • Ability to work well within a team environment.

Benefits

We offer a range of benefits to support your career growth and well-being, including:

  • Fortnightly incentives.
  • Ability to purchase additional annual leave.
  • Celebrating your birthday with a paid day off.
  • Paid parental leave.
  • Enjoy discounted health insurance.
  • Weekly and monthly gift vouchers to celebrate 'Core Values' winners.
  • KINNECT social days, work anniversary celebrations, and regular events.

Others

This role requires an 8-hour shift between 8am and 4pm, with flexibility to work different hours on occasion. If you have a proven track record of success in a customer-centric role and are passionate about superior customer care, we encourage you to apply for this exciting opportunity.



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