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Support Services Coordinator

2 weeks ago

Brisbane, Queensland, Australia beBeeAdministrative Full time $64,000 - $73,000
Job Role Overview

This role supports a crisis accommodation management team to ensure safe and appropriate placements for eligible individuals and families.

The team works closely with frontline homelessness teams to maintain strong relationships with accommodation providers and sector partners.

Key Responsibilities
  • Provide administrative support to the Crisis Accommodation Management Team.
  • Ensure accurate and timely data entry and maintenance of records related to IHR placements, vacancies, and sector engagement within our systems.
  • Provide logistical and administrative assistance for IHR motel bookings and placement tracking, ensuring alignment with program guidelines and documentation requirements.
  • Coordinate and support team and stakeholder meetings, including scheduling, agenda preparation, note-taking, and action tracking.
Required Skills and Qualifications
  • Experience in a generalist administration role, preferably in a fast-paced service delivery environment.
  • Strong communication and interpersonal skills, including written accuracy, verbal clarity, and professionalism.
  • Ability to prioritise tasks, manage competing demands, and work both independently and collaboratively within team guidelines.
  • Evidence of effectiveness of communication style, written and verbal skills, and IT competencies (including Microsoft Office and other IT systems).
  • Demonstrated commitment to cultural diversity and a working knowledge of equity and WHS principles.
  • Familiarity with the housing and homelessness sector or experience supporting frontline community service teams.
Benefits and Work Environment

This role offers an opportunity to make a difference in the lives of individuals and families experiencing homelessness.

Our team is dedicated to creating a supportive and inclusive work environment that promotes professional growth and development.