Customer Service Representative
4 weeks ago
We are seeking a skilled Customer Service Representative to join our team at Woodforde Group. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service via phone and email, resolving customer queries, and performing accurate data entry.
About the RoleThis is a full-time, temporary position working Monday to Friday, 8am to 4pm. You will be working in a fast-paced environment, using your initiative to make key decisions and resolve customer issues with confidence.
Key Responsibilities- Deliver exceptional customer service via phone and email
- Manage the email inbox and triage emails to the appropriate teams
- Respond to customer emails as needed
- Resolve customer queries, including website-related issues
- Perform accurate data entry
You will have outstanding customer service skills, combined with strong critical thinking and the ability to think on your feet. You will be working for a leading FMCG company in a supportive, team-oriented environment.
What's in it for YouThis is a fantastic temporary, full-time opportunity that will start immediately and continue until mid-December 2024. You will be part of a collaborative, down-to-earth team, working in a beautiful open-plan office with onsite parking.
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