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Food and Beverage Service Associate

2 months ago

Darwin city centre, Northern Territory, Australia Accor Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Food and Beverage Service Associate at Mercure Darwin Airport Resort & Novotel Darwin Airport Hotel. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests and ensuring a memorable experience.

Key Responsibilities

  • Customer Service
    • Provide prompt and courteous service to guests, responding to their needs and resolving any issues in a professional manner.
    • Maximize sales opportunities through knowledge of products and suggestive selling techniques.
  • Food and Beverage Service
    • Prepare and serve food and beverages to guests in a timely and efficient manner.
    • Maintain high standards of food safety and hygiene.
  • Teamwork
    • Work collaboratively with other team members to ensure seamless service delivery.
    • Communicate effectively with colleagues and management to resolve any issues or concerns.

Requirements

  • Qualifications
    • Responsible Service of Alcohol Certificate.
    • A passion for delivering exceptional customer service.
    • Coffee making experience, beer pouring skills, and wine knowledge preferred.
  • Personal Qualities
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and multitask effectively.
    • Strong attention to detail and ability to maintain high standards of service.

About Accor

At Accor, we are committed to providing a welcoming and inclusive environment for our guests and employees. We believe in the importance of diversity and inclusion, and we encourage applications from candidates from all backgrounds.