Administrative Support Coordinator
2 weeks ago
This role will support the Service Manager in a range of day-to-day administrative and support tasks. As the first point of contact for residents, families, and staff, you will be responsible for providing courteous reception and administrative support, including rostering of staff at the facility.
Key Responsibilities:
- Facilitate communication with residents and/or their families and staff in relation to office administration requirements.
- Responsible and accountable for the day-to-day activities of the office, ensuring administrative, clerical, and reception services are provided to residents, visitors, and staff.
- Provide timely and effective support to managers.
- Efficient and effective maintenance of document and data storage.
Requirements:
- Previous experience in an administrative role, preferably in a healthcare or aged care setting.
- Proficiency in computer applications such as Microsoft Office (Word, Excel, Outlook).
- High level of interpersonal, organisational, and communication skills (written and verbal).
- High attention to detail and previous knowledge of roster planning.
- Excellent time management skills and an ability to manage conflicting priorities.
- Experience in Aged Care or Health environment (desirable but not essential).
- A sense of empathy and compassion for elderly residents and their families.
- A commitment to maintaining confidentiality around client data records.
What We Offer:
- A supportive and collaborative work environment.
- Ongoing training and development opportunities.
- A competitive salary and benefits package.
- The opportunity to make a meaningful difference in the lives of our clients and their families.
About Mercy Health:
Mercy Health is a leading provider of aged care and community services. We are committed to delivering high-quality care and services that meet the needs of our clients and their families.
Why Work with Us:
We offer a range of benefits and opportunities for professional growth and development. Our team is passionate about delivering exceptional care and services, and we are committed to creating a positive and supportive work environment.
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