Process Improvement Coordinator

2 months ago

Canberra, ACT, Australia Zone IT Solutions Full time
About the Role

We are seeking a seasoned Change Manager to oversee and coordinate all aspects of our change management process. As a key member of our team, you will be responsible for ensuring the smooth and effective implementation of changes across our organization.

Key Responsibilities
  • Develop and implement change management processes and procedures to ensure seamless transitions
  • Collaborate with stakeholders to assess, plan, and schedule changes, ensuring minimal disruption to our operations
  • Provide expert guidance on change management principles, methodologies, and best practices to ensure consistency across the organization
  • Communicate effectively with stakeholders at all levels, influencing and engaging them in the change management process
  • Analyze and resolve complex problems, ensuring timely and effective resolution
  • Manage multiple projects simultaneously, prioritizing tasks and meeting deadlines
  • Develop and maintain relationships with key stakeholders, including IT teams, business leaders, and external partners
Requirements
  • Proven experience in change management, preferably in a large-scale IT environment
  • Strong understanding of change management principles, methodologies, and best practices
  • Experience in developing and implementing change management processes and procedures
  • Excellent analytical and problem-solving skills
  • Strong organizational and time management skills
  • ITIL certification is highly desirable
  • Bachelor's degree in Computer Science or a related field
About Us

At Zone IT Solutions, we specialize in delivering innovative digital, ERP, and IT services to organizations. Our team of experts provides flexible, efficient, and collaborative solutions to meet the unique needs of our clients. We are committed to fostering a diverse and inclusive work environment, where individuals from various backgrounds can thrive.

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