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Expert Support Solutions Specialist
3 weeks ago
As a Support Engineer, you will be part of a dynamic team that delivers high-quality support services to our customers nationwide. We are seeking an individual who is passionate about problem-solving and has excellent technical skills.
The successful candidate will be responsible for providing remote support to customers, addressing server, desktop, and application issues within various environments. This includes Microsoft Azure, Active Directory, and Exchange environments.
In addition to technical expertise, the ideal candidate will have excellent communication and collaboration skills. They will work closely with solutions experts to maintain best practice environments and address complex technical challenges.
Key Responsibilities:
Provide remote support to customers nationwide, addressing server, desktop, and application issues.Support and maintain cloud infrastructure across Hyper-V, AWS, and Azure platforms.Collaborate with solutions experts to maintain best practice environments and address complex technical challenges.Participate in project teams to deploy and manage IT solutions for clients.Document and log all actions and solutions for accountability and future reference.We offer a competitive salary package, flexible working arrangements, and opportunities for professional development and growth. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.
