Experienced Retail Leader
2 weeks ago
Kathmandu is a leading global outdoor lifestyle brand with a mission to improve the wellbeing of the world through sustainable practices and products. Born out of a passion for the outdoors, our journey began in New Zealand over thirty years ago.
Our purpose is to get more people outdoors, because nature has a positive transformative effect on us all. We're committed to creating sustainably made outdoor gear that enables people to experience nature's benefits more often.
We've been on this journey for over 30 years, living our values and striving to make a difference. Now, you can be part of it too.
A Little About the Role:
This full-time Store Manager position at Jindalee Kathmandu requires you to ensure the successful and efficient running of the store. You'll need to be available for a Sunday-Thursday roster. Your day-to-day responsibilities will include;
- Building and driving a customer-led culture through sales, service, and compliance initiatives
- Inspiring and leading a diverse team of outdoor enthusiasts to reach set KPIs and sales targets
- Working closely with the Regional Manager to ensure the store runs effectively
- Representing the store and supporting the wider network in developing and executing initiatives and processes
- Training, mentoring, and coaching Team Members to work towards goals and succession planning
- Creating an enjoyable experience for every customer
What We're Looking For:
You'll have previous management experience in retail or customer service, with a proven ability to lead, motivate, and build sales and service through exceptional store management. You should demonstrate your exceptional problem-solving abilities, proactive outlook, and sound knowledge of retail requirements including POS, stock control, cash handling, security, and store presentation. Additionally, you'll have demonstrated experience working to targets and KPIs, fostering a high-performance culture, and a genuine passion for our products and what we stand for as a business.
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