Customer Service Representative

2 weeks ago

Aberfoyle Park, South Australia Woolworths Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our Customer Service Team as a Customer Service Team Member. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers, ensuring they have a positive shopping experience.

Key Responsibilities
  • Provide exceptional customer service and support to customers, responding to their queries and resolving issues in a timely and professional manner.
  • Work collaboratively with the store team to achieve sales and customer service targets.
  • Assist with the collection of trolleys from around the store, car park, and surrounding areas.
  • Participate in store rotations, including customer queries, scanning groceries, and other tasks as required.
What We Offer

As a Customer Service Team Member with Woolworths, you will have the opportunity to work in a dynamic and supportive team environment, with a focus on delivering exceptional customer service and support. You will also have access to ongoing training and development opportunities to help you grow and succeed in your role.

Requirements
  • A genuine passion for food and shopping.
  • A customer-first mentality.
  • A love of teamwork and growing with others.
  • Flexibility and adaptability to change.
  • Reliability and a willingness to work.
Why Work with Us

At Woolworths, we are committed to creating a workplace where our team members feel valued, respected, and empowered. We are proud to be recognized as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing. We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences – for our customers and for each other.

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