Customer Service Representative

1 day ago


Sunshine Coast, Australia Youi Full time

Nurturing Talent and Fostering Growth

  • At Youi Claims Lodgements, we're committed to empowering our team members to reach their full potential.

As we continue to push boundaries and innovate, we're seeking exceptional individuals to help shape a trailblazing future.

This role requires a strong background in customer service, with a genuine desire to assist customers when they're in need.

The successful candidate will be the first point of contact for customers, providing empathetic and understanding support during their most critical moments.

Key responsibilities include:

  • Initiating the claims process for customers
  • Troubleshooting issues and finding win-win solutions
  • Ensuring seamless communication between customers and service providers

We offer a range of benefits, including:

  • 22 Days Annual Leave, plus Volunteer leave and Annual Salary Reviews
  • Career progression opportunities – we believe in promoting from within
  • Paid Induction training and ongoing career development

Why Youi?

At Youi, we pride ourselves on doing things differently. Since Day 1, we've challenged the Australian insurance industry to provide a better experience for our customers.

We value great personalities, authenticity, and hard work. Our commitment to being a fantastic company to work for and providing top-notch service to our clients drives our success.

You can be a part of our success story and help us revolutionise the insurance industry by putting the customer first.



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