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Job Summary
As a Senior Delivery Manager at Singtel, you will be responsible for leading a cross-functional team to deliver business and technology-based programs within defined Agile methodologies to achieve desired business outcomes. This is a crucial role that involves engaging with internal & external stakeholders while coordinating complex initiatives across multiple teams, value streams, and delivery domains.
Key Responsibilities
- Coordinating and driving portfolio initiatives utilizing Agile ways of working, values, principles, and practices to plan, manage, and deliver high-quality business outcomes.
- Achieving outcomes of assigned initiatives through close collaboration with key stakeholders, squad members, and Delivery Managers.
- Articulating and representing strategically aligned team plans at a portfolio/program level.
- Taking ownership of large, complex pieces of work and leading through complexity to achieve results.
- Identifying and managing potential delivery risks, developing mitigation strategies, and supporting change management efforts to ensure successful adoption and utilization of new or enhanced capabilities across multiple teams and programs.
- Managing multiple complex dependencies external to the team and across large programs of work.
- Facilitating Agile ceremonies, including sprint planning, stand-ups, and retrospectives.
- Developing business cases and working with key stakeholders to implement approved initiatives.
- Encouraging knowledge sharing across multiple teams and programs of work.
Requirements
- Agile delivery experience beyond just qualifications or have a level of exposure.
- Previous experience working within a customer-focused team in a digital/online and custom development environment.
- Demonstrated success in directly managing large and sophisticated programs together with a proven track record in successfully leading a delivery team in a matrix reporting environment.
- Excellent delivery background of senior project or program delivery roles.
- Ability to articulate and represent multiple team plans that are strategically aligned.
- Proven ability to facilitate and influence at C-Suite level to drive program outcomes.
- Proven ability to build and navigate relationships with senior leaders across the business.
- In-depth knowledge of one or more Agile frameworks acquired through practical experience.
- Excellent communication, analytical, and facilitation skills.
- Proactive promoter of Agile best practices and a growth mindset.
- Tertiary qualification in IT/computer science or a related business discipline.
- Agile certification.
- Proficient in the use of Jira and Confluence. Jira Align knowledge highly desirable.
What We Offer
- Competitive salary and performance incentives.
- Discounts to Singtel products and services, and to over retailers Australia-wide.
- Training, mentoring, and development opportunities.
- Up to five days of Volunteer Leave per year.
- A 'connected' day for you to use to connect to something you are passionate about.
- Hybrid ways of working.
