Senior Delivery Manager

2 weeks ago

Macquarie Park, Australia Singtel Full time
Senior Delivery Manager

At Singtel, we're committed to delivering exceptional customer experiences. As a Senior Delivery Manager, you'll play a critical role in leading cross-functional teams to drive business outcomes and technology-based programs.

Your Key Responsibilities
  • Lead the development and implementation of Agile and hybrid methodologies to drive high-quality business outcomes.
  • Collaborate with key stakeholders, squad members, and Delivery Managers to achieve project goals.
  • Develop and articulate strategically aligned team plans at a portfolio/program level.
  • Take ownership of complex projects, leading through complexity to achieve results.
  • Identify and manage potential delivery risks, developing mitigation strategies and supporting change management efforts.
  • Manage multiple complex dependencies external to the team and across large programs of work.
  • Facilitate Agile ceremonies, including sprint planning, stand-ups, and retrospectives.
  • Develop business cases and work with key stakeholders to implement approved initiatives.
  • Encourage knowledge sharing across multiple teams and programs of work.
Your Skills and Experience
  • Proven experience in Agile delivery, with a strong understanding of Agile frameworks and methodologies.
  • Previous experience working in a customer-focused team in a digital/online and custom development environment.
  • Demonstrated success in directly managing large and sophisticated programs, with a proven track record in successfully leading a delivery team in a matrix reporting environment.
  • Excellent delivery background of senior project or program delivery roles.
  • Ability to articulate and represent multiple team plans that are strategically aligned.
  • Proven ability to facilitate and influence at C-Suite level to drive program outcomes.
  • Proven ability to build and navigate relationships with senior leaders across the business.
  • In-depth knowledge of one or more Agile frameworks acquired through practical experience.
  • Excellent communication, analytical, and facilitation skills.
  • Proactive promoter of Agile best practices and a growth mindset.
  • Tertiary qualification in IT/computer science or a related business discipline.
  • Agile certification.
  • Proficient in the use of Jira and Confluence, with Jira Align knowledge highly desirable.
What We Offer
  • Competitive salary and performance incentives.
  • Discounts to Singtel products and services, and to over retailers Australia-wide.
  • Training, mentoring, and development opportunities.
  • Up to five days of Volunteer Leave per year.
  • A 'connected' day for you to use to connect to something you are passionate about.
  • Hybrid ways of working.
  • A brand new office, only a short distance from Southern Cross station.

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