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Senior Delivery Manager

1 month ago

Macquarie Park, Australia Singtel Full time

Drive Business Outcomes with Agile Expertise

As a Senior Delivery Manager at Singtel, you will lead cross-functional teams to deliver business and technology-based programs using Agile methodologies. Your goal is to achieve desired business outcomes while partnering with key stakeholders to ensure successful implementation.

Your Key Responsibilities

  • Coordinate and drive portfolio initiatives using Agile and hybrid ways of working to plan, manage, and deliver high-quality business outcomes.
  • Achieve outcomes of assigned initiatives through close collaboration with key stakeholders, squad members, and Delivery Managers.
  • Articulate and represent strategically aligned team plans at a portfolio/program level.
  • Take ownership of large, complex pieces of work and lead through complexity to achieve results.
  • Identify and manage potential delivery risks, developing mitigation strategies and supporting change management efforts to ensure successful adoption and utilization of new or enhanced capabilities across multiple teams and programs.
  • Manage multiple complex dependencies external to the team and across large programs of work.
  • Facilitate Agile ceremonies, including sprint planning, stand-ups, and retrospectives.
  • Develop business cases and work with key stakeholders to implement approved initiatives.
  • Encourage knowledge sharing across multiple teams and programs of work.

Your Skills to Pay the Bills

  • Agile delivery experience beyond just qualifications or have a level of exposure.
  • Previous experience working within a customer-focused team in a digital/online and custom development environment.
  • Demonstrated success in directly managing large and sophisticated programs together with a proven track record in successfully leading a delivery team in a matrix reporting environment.
  • Excellent delivery background of senior project or program delivery roles.
  • Ability to articulate and represent multiple team plans that are strategically aligned.
  • Proven ability to facilitate and influence at C-Suite level to drive program outcomes.
  • Proven ability to build and navigate relationships with senior leaders across the business.
  • In-depth knowledge of one or more Agile frameworks acquired through practical experience.
  • Excellent communication, analytical, and facilitation skills.
  • Proactive promoter of Agile best practices and a growth mindset.
  • Tertiary qualification in IT/computer science or a related business discipline.
  • Agile certification.
  • Proficient in the use of Jira and Confluence. Jira Align knowledge highly desirable.

Perks We Love at Singtel

  • Competitive salary and performance incentives.
  • Discounts to Singtel products and services, and to over retailers Australia-wide.
  • Training, mentoring, and development opportunities.
  • Up to five days of Volunteer Leave per year.
  • A "connected" day for you to use to connect to something you are passionate about.
  • Hybrid ways of working.