Global Relocation Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $50,000 - $80,000
Job Opportunity

Are you passionate about delivering exceptional customer experiences and making a difference in people's lives?

This is an exciting opportunity to join our team as a Relocation Coordinator, where you will play a crucial role in supporting our clients during the stressful process of relocating.

Responsibilities
  • Provide top-notch customer service to ensure our clients feel supported and confident throughout their relocation journey.
  • Develop strong relationships with suppliers to guarantee the best client experience.
  • Acknowledge requests, respond to issues, and handle escalations with a solution-focused mindset.
  • Accurately enter client details into our state-of-the-art IT platform.
Requirements
  • You will have previous experience in client coordination within the relocation or travel industry.
  • Be open to learning new ways of working and taking on new challenges.
  • Have clear and friendly communication skills over the phone.
  • Be confident dealing with people at all levels.
  • Have a logical approach that reassures clients around expectations and process.
  • Be a time management expert who can prioritize tasks and manage workload effectively.
About Us

We are a dynamic organization dedicated to delivering exceptional services to our clients. We believe in creating a positive and inclusive work environment that fosters growth and development.

Benefits
  • Our Kent CARE Program focuses on staff wellbeing and mental health.
  • We offer numerous employee reward platforms.
  • Salary packaging and salary sacrificing options are available.
  • Early wage access allows for flexible financial planning.
  • Corporate discounts on utilities and health insurance.
  • Staff discounts on storage and removals services.
  • Novated Leasing opportunities.
  • A company-wide recognition program celebrates individual achievements.
  • We strive for inclusiveness and workplace equality.
  • Recent investment in digital technology has enhanced our systems and processes.
  • Our 5-star rated onboarding experience ensures a smooth transition for new team members.
  • Internal promotions are encouraged, with one in three roles filled from within the organization.
  • Diverse business areas offer plenty of career opportunities.

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