Guest Service Ambassador

2 weeks ago


Acton Park, Tasmania, Australia Ovolo Group Full time

About Ovolo Nishi

Ovolo Nishi is a unique hotel and gallery located in the heart of Canberra's arts and cultural district. Our hotel is designed for effortless living, featuring 85 guest rooms, Eco-Living by Ovolo Apartments, a library, restaurant, and bar, a state-of-the-art gym, gallery, meeting rooms, and events spaces.

The Role

We are seeking a skilled Guest Service Agent to join our team. As a Guest Service Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience. Your responsibilities will include greeting guests, checking in and out, modifying and adjusting guest bookings, promoting the hotel and its amenities, and attending to guest enquiries.

About You

We are looking for a candidate with a strong passion for customer service and a commitment to delivering exceptional guest experiences. Previous front office experience is preferred, but not required. If you have a bubbly personality and a desire to work in a fun and dynamic environment, we encourage you to apply.

What We Offer

  • A competitive salary and benefits package
  • The opportunity to work in a unique and innovative hotel environment
  • A supportive and collaborative team
  • Professional development and growth opportunities


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