Care Coordinator

4 weeks ago

Bundaberg city centre, Queensland, Australia Bolton Clarke Full time
About the Role

We are seeking a highly skilled and compassionate Care Coordinator to join our team at Bolton Clarke. As a Care Coordinator, you will play a vital role in ensuring the delivery of high-quality care services to our customers.

Key Responsibilities
  • Provide service coordination, assessment, and care planning for non-clinical components of support programs.
  • Coordinate the planning and implementation of a Model of Care that provides customer-centric quality care services.
  • Ensure all reporting and documentation requirements are met, including completing and maintaining timely, accurate, and efficient administrative and communication systems.
  • Provide practical assistance relating to meeting quality and audit requirements.
  • Manage a prescribed caseload, including assessment and care planning, to remain within budgetary constraints of the service users' designated programs.
  • Monitor the accuracy of electronic records of client attributable time in the Client Management System.
What We Offer
  • $15,900 salary packaging + $2,650 meal and entertainment allowance.
  • Regular hours: 8am - 4pm.
  • Career progression and development opportunities.
  • A very supportive, flexible, and positive team culture.
  • Employee referral program - earn $500 for referring your friends and family.
  • Reimbursement of $0.88 per/km you travel when using your own vehicle.
  • Health Insurance discounts with Medibank.
  • Gym and Wellbeing benefits.
  • Employee Assistance Program.
  • Discount on selected car dealerships.
  • Travel and Flight benefits.
Requirements
  • Certificate IV Community Services or equivalent, or working towards, or equivalent experience in a similar role.
  • Demonstrated understanding and knowledge of the needs of clients from various funding programs.
  • Excellent computer skills with demonstrated experience in MS Office.
  • Demonstrated commitment and experience in providing high-quality customer service with excellent communication skills.
  • Excellent organisational and time management skills and ability to work within limited time frames.
  • Police Check (Valid within the last 3 years).
  • Current flu vaccinations (or willingness to obtain).
  • Evidence of COVID-19 vaccinations.

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